Returns & Exchanges Policy
We want you to love your Lovepop purchase as much as we loved creating it. If you are not completely satisfied, you can return your unused items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and shipping zip code to start the process.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack and Ship
Securely pack your items in their original packaging to ensure they arrive safely and drop the package at any authorized carrier location.
Receive Your Refund
After we receive and inspect your items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing